Policies
CLASS POLICY
All classes taught by the Stix Chix have a fee to ensure your spot in the class. If cancellation is necessary, please give as much notice as possible. Refunds will be considered on a case by case basis.
For special events or classes taught by traveling guest instructors, there could be additional fees which could include materials. These will be advertised in advance and are non-refundable.
RETURNS & EXCHANGES
Regularly-priced, unused yarn may be returned or exchanged with the original label in re-sellable condition. All in-person returns and exchanges must be accompanied by receipt. Needles, hooks, books, patterns and sale merchandise may not be returned.
Shipping
Order over $125 and receive free shipping within the United States. We use USPS Priority Mail.