Returns
All regularly priced, unused yarns with the original label and receipt can be returned within 30 days. We encourage customers to purchase enough yarn to complete their project. After 30 days, we will exchange or give store credit for yarns with original label and receipt. We will also hold yarn for customers up to 60 days so you have plenty of time to determine if you’re going to need that extra skein or not.

Knitting needles and crochet hooks can be returned within 5 days of the purchase date with the receipt and original packaging. Many needle brands have a replacement guarantee, so if a needle breaks, bring it back and we may be able to immediately replace it for you.

Sorry, but we can not return or exchange sale merchandise, ready made items, books or patterns.

Classes
Stix classes are free when your purchase your materials for the class at Stix in advance. If you wish to purchase yarn elsewhere or use supplies in your stash, we ask you to pay a $15 class fee per session. Guest instructors or other special events may require that we charge a class fee and we will always advertise such fees when this happens.

Stix requires at least 4 students per class so sign up with a friend. If 4 students haven’t signed up at least 24 hours in advance, Stix may cancel or reschedule the class (if paid, you’ll will get a full refund).

Please sign up for all classes in advance by either calling us at 406-556-5786 or coming by the store.

Help
Need some assistance with a knitting or crochet project? The Stix Chix are here to help you! Come by any time to ask questions. Stix is staffed by designers and artists who are experienced in both knitting and crochet techniques, and are happy to provide crafting advice or even just moral support free of charge at any time.

Winding
If you would like us to wind your yarn, just ask. We are pleased to offer complimentary winding services and we will even exchange or return yarn that has already been wound providing it hasn’t been used and you have the original label.

Special events or sales may mean that we are too busy to wind yarn at that time, but you can bring in your unwound yarn at a later time or leave it with us and we will wind it when we can.

The Chix truly believe our policies are in the best interest of both Stix and our customers. If you have any questions or comments about any of our policies, please don’t hesitate to let us know.

Introduction
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

By using this website and agreeing to these terms and conditions, you consent to Stix Yarn co.’s use of cookies.

License to use website
Unless otherwise stated, Stix Yarn co. and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

YOU MUST NOT:
• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
• edit or otherwise modify any material on the website; or redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Stix Yarn co.’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Stix Yarn co.’s express written consent.

Restricted access
Access to certain areas of this website is restricted. Stix Yarn co. reserves the right to restrict access to areas of this website, or indeed this entire website, at Stix Yarn co.’s discretion.

If Stix Yarn co. provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Stix Yarn co. may disable your user ID and password in Stix Yarn co.’s sole discretion without notice or explanation.

User content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Stix Yarn co. a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Stix Yarn co. the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Stix Yarn co. or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Stix Yarn co. reserves the right to edit or remove any material submitted to this website, or stored on Stix Yarn co.’s servers, or hosted or published upon this website.

Notwithstanding Stix Yarn co.’s rights under these terms and conditions in relation to user content, Stix Yarn co. does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties
This website is provided “as is” without any representations or warranties, express or implied. Stix Yarn co. makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Stix Yarn co. does not warrant that:
• this website will be constantly available, or available at all; or
• the information on this website is complete, true, accurate or non-misleading.

Limitations of liability
Stix Yarn co. will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
• for any indirect, special or consequential loss; or
• for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Stix Yarn co. has been expressly advised of the potential loss.

Exceptions
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Stix Yarn co.’s liability in respect of any:

• death or personal injury caused by Stix Yarn co. negligence;
• fraud or fraudulent misrepresentation on the part of Stix Yarn co.; or
• matter which it would be illegal or unlawful for Stix Yarn co. to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties
You accept that, as a limited liability entity, Stix Yarn co. has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Stix Yarn co.’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Stix Yarn co.’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Stix Yarn co.

Unenforceable provisions
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity
You hereby indemnify Stix Yarn co. and undertake to keep Stix Yarn co. indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Stix Yarn co. to a third party in settlement of a claim or dispute on the advice of Stix Yarn co.’s legal advisers) incurred or suffered by Stix Yarn co. arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions
Without prejudice to Stix Yarn co.’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Stix Yarn co. may take such action as Stix Yarn co. deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation
Stix Yarn co. may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment
Stix Yarn co. may transfer, sub-contract or otherwise deal with Stix Yarn co.’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement
These terms and conditions constitute the entire agreement between you and Stix Yarn co. in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.