Contact Stix

via phone:
(406) 556- 5786

via mail:
23 W Main St, Bozeman MT 59715

via email:
contact@stixyarn.com

via Facebook:
facebook.com/stixyarn

via Ravelry:
ravelry.com/groups/stix-chix-and-friends

 

About Stix

Located in beautiful downtown Bozeman at the base of the Bridger mountains, the Stix Chix feel fortunate to live in such an inspiring place. The Chix are knitting and crochet experts, specializing in art and design. They are happy to assist you whenever you have a knitting or crochet question, so come in any to get some help, shop, or just hang out. If you can’t visit the shop in person, check out our ever-expanding selection of yarn in our online store.

 

Stix Polices

Returns
All regularly priced, unused yarns with the original label and receipt can be returned within 30 days. We encourage customers to purchase enough yarn to complete their project. After 30 days, we will exchange or give store credit for yarns with original label and receipt. We will also hold yarn for customers up to 60 days so you have plenty of time to determine if you’re going to need that extra skein or not. Customer pays return shipping for items purchased through our online store.

Knitting needles and crochet hooks can be returned within 3 days of the purchase date with the receipt and original packaging. Many needle brands have a replacement guarantee, so if a needle breaks, bring it back and we may be able to immediately replace it for you.

Sorry, but we can not return or exchange sale merchandise, ready made items, books or patterns.

Classes
Stix classes are free when you purchase your materials for the class at Stix. If you wish to use materials you already have or that you have purchased elsewhere, there will be a $15 class fee.

At least four people must be registered for a class so get your friends to sign up with you. If not enough students have signed up at least 48 hours in advance, the class may be cancelled or rescheduled. If paid, you will receive a full refund.

Some classes and workshops may require that we charge a class fee. Such fees will always be advertised.

Help
Need some assistance with a knitting or crochet project? The Stix Chix are here to help you! Come by any time to ask questions. Stix is staffed by designers and artists who are experienced in both knitting and crochet techniques, and are happy to provide crafting advice or even just moral support free of charge at any time.

Winding
If you would like us to wind your yarn, just ask. We are pleased to offer complimentary winding services and we will even exchange or return yarn that has already been wound providing it hasn’t been used and you have the original label.

Special events or sales may mean that we are too busy to wind yarn at that time, but you can bring in your unwound yarn at a later time or leave it with us and we will wind it when we can.

The Chix truly believe our policies are in the best interest of both Stix and our customers. If you have any questions or comments about any of our policies, please don’t hesitate to let us know.

 

About the Stix Chix

Tracy St. John
Part owner of Stix, Tracy has worked in yarn stores most of her adult life. She is a an avid crochet designer and has been published in Interweave Crochet magazine many times. She is the founder and editor of Tangled Webzine where you can find many of her original crochet designs. She’s so prolific the other Stix Chix are pretty sure she can crochet in her sleep.

Cameron Hildreth
Cameron is one of the original owners of Stix and has been a fiber art enthusiast for many years. She has attended crafting workshops hosted by Clara Parkes, Pam Allen, and Kaffe Fasset. She has an excellent innate sense for color and she is our resident lace knitting expert.

Bri Knit tany Tyler
Brittany is the baby of the Stix Chix family and an aspiring artist and designer. She attends Montana State University where she is pursuing a degree in Graphic Design and she is the cofounder and “visual multimedia fairy” of Tangled. When she can find a little free time in her busy schedule, she creates knit and crochet art pieces and original patterns. You can find some of her designs on Tangled.

23 W Main St  •  Bozeman  •  MT  •  59715  •  406 556 5786  •   contact@stixyarn.com

We're Proud to be Bi-Craftual!
check out our webzine for both
knitters and crocheters

      © 2012 by Stix Yarn co. | site created by Brittany Tyler | back to top